FAQ's

1. Is the product the same as is shown in the image?

Yes, the exact same!.

 

2. Can I refund the product if it is damaged/different/defected?

Yes you sure can, we have 30 days money back policy.

 

3. How long will it take for delivery?

The delivery time will vary depending on-

1) The weight/size of the product.

2) Whether it is an International Delivery or a Domestic (North America).

3) Weekends and major USA Holidays.

4) Availability of stock.

 It normally takes 15 days for all orders.

4. How do I cancel my orders before the payment is made?

Please contact us within 2 hours after your make your purchase.

 

 5. What are the various payment methods accepted?

At the moment we accept all Debit cards and Credit cards so that the transactions are well protected and secured. .

 

6. What happens if I never get the delivery?

We take such matters very seriously and will look into individual cases thoroughly. You will be refunded if we confirm any such thing happening. Please check out our refund Policy.

 

7. How can I contact you?

You can directly mail us through our contact page and our team will make sure to revert as soon as possible.  

 

8. I am not able to get the discount which is available on your store, what do I do?

Please refresh the page and try to checkout again. If the problem persists, you can directly mail us through our contact page and our team will make sure to revert as soon as possible. 

 

9. Where do you ship the products from?

We ship from our partnered warehouses and factories that we have been working with since years located in the US and Europe.

 

10.Which currency will I be charged in?

USD.

 

11. Is my personal information going to be safe with you?

Yes. Please check out our privacy policies for more info.

 

12. Will I have to pay the customs for international delivery (outside USA)?

No, everything will be taken care of by our shipping & delivery team.

 

13. What do you do with the returned products?

They directly go to the heaven AKA the trash! RIP.

 

14. Are your products cruelty free?

Yes, everything on the site is cruelty-free! 

  

Have other queries? 

Contact Us.

Send us an email! Our customer service team will be happy to help with any other question you may have!

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